What if my jewellery arrives damaged?
We take the utmost care when packing our jewellery, and thorough quality checks are carried out before we dispatch it. Our packaging and jewellery has thankfully stood sturdy, and we’ve had no complaints so far.
However, in case a product arrives to you broken, or damaged due to a manufacturing defect, please reach out to us within 24 hours either through email at theyamincollective@gmail.com or via WhatsApp at +91-9910995939 and we will try our best to see what can be done.
We do not provide refunds for products lost in transit, or those shown as delivered. Do ensure your delivery address and contact number are correct when you place an order so as to avoid this.
In case your package is returned to us due to an incorrect address or any other reason, we will be happy to ship it back to you, but at an additional reshipment fee charged by our courier partner.